A real person responds. Usually within a few hours during US business days, within 24 hours otherwise. No ticket mills, no scripts, no upsells.
For sales, custom plans, or anything that needs a real conversation. We return after-hours calls within one business day.
+1 (323) 705-4044Plan questions, custom storage needs, custom retention, business terms.
hello@servercrate.net ->Already have an account? Open a ticket from your portal - it's faster and gets routed correctly.
Open in portal ->Found a vulnerability? Please email - see the security page for our disclosure policy.
security@servercrate.net ->Affiliates, integrations, content collaborations, press inquiries.
hello@servercrate.net ->10 TB+ vaults, longer retention, dedicated storage nodes, and a named contact. We scope your needs and reply within 24 hours.
enterprise@servercrate.net ->Stuck on setup? Read the 5-minute setup guide first - most setup questions are answered there. If something's still unclear after reading, email support and we'll fix the guide for the next person too.