• Keep it clean — no spam or NSFW

  • Don’t ping staff unless it’s urgent

  • Keep all server-specific issues in the support channels

  • DM logs or crash reports if requested

Our Discord is for quick help, updates, and community stuff — not full-on tech support (use tickets for that).

Hai trovato utile questa risposta? 0 Utenti hanno trovato utile questa risposta (0 Voti)

Gli articoli più popolari

Best Way to Contact Support

We respond fastest via: Live chat on servercrate.org Discord (in panel footer)...
What to Include in a Ticket

Help us help you. Include: Your email Game + server IP What happened When it...
Common Support Delays (and How to Avoid Them)

Want faster support? Here's what slows things down: No server IP or order number "Help,...
Our Support Hours & Response Time

We typically reply within 1 hour, but response times may vary on weekends Our support is...
How to Report Abuse or Bad Behavior

To report ToS violations, abuse, or illegal use on our platform:Email:...