• We typically reply within 1 hour, but response times may vary on weekends

  • Our support is 24/7 — but live chat is limited to peak hours

  • You’ll always get a response within 24 hours max, no matter what

For fastest response: use Discord and open a ticket there. Our staff is dedicated to being there for you.

Bu cavab sizə kömək etdi? 0 istifadəçi bunu faydalı hesab edir (0 səs)

Ən məşhur məqalələr

Best Way to Contact Support

We respond fastest via: Live chat on servercrate.org Discord (in panel footer)...
What to Include in a Ticket

Help us help you. Include: Your email Game + server IP What happened When it...
Common Support Delays (and How to Avoid Them)

Want faster support? Here's what slows things down: No server IP or order number "Help,...
Discord Support Guidelines

Keep it clean — no spam or NSFW Don’t ping staff unless it’s urgent Keep all...
How to Report Abuse or Bad Behavior

To report ToS violations, abuse, or illegal use on our platform:Email:...