We respond fastest via:

  • Live chat on servercrate.org

  • Discord (in panel footer)

  • Support ticket (Client Area > Open Ticket)

Include your email, game, server ID, issue details, and what you tried.
The more info, the faster the fix.

Hasznosnak találta ezt a választ? 0 A felhasználók hasznosnak találták ezt (0 Szavazat)

Legnépszerűbb cikkek

What to Include in a Ticket

Help us help you. Include: Your email Game + server IP What happened When it...
Common Support Delays (and How to Avoid Them)

Want faster support? Here's what slows things down: No server IP or order number "Help,...
Our Support Hours & Response Time

We typically reply within 1 hour, but response times may vary on weekends Our support is...
Discord Support Guidelines

Keep it clean — no spam or NSFW Don’t ping staff unless it’s urgent Keep all...
How to Report Abuse or Bad Behavior

To report ToS violations, abuse, or illegal use on our platform:Email:...